Privacy Policy

GDPR

General Data Protaction Regulation

Bridgford Dental Practice complies with the General Data Protection Data Regulation (GDPR) under the 1998 Data Protection Act and this privacy notice describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

Reasons for gathering data:

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

Personal information – name, age, date of birth, address, contact number, email
Your past and current medical and dental condition
Information regarding your dental care:

Information about the treatment that we have provided or propose to provide and its cost
Radiographs, clinical photographs and study models
Notes of conversations/incidents that might occur for which a record needs to be kept
Records of consent to treatment
Any correspondence relating to you with other health care professionals, for example in the hospital or community services, dental laboratories

The use it will be put to:

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care and to contact them with regards to their dental care. We also need to process personal data about you in order to provide care under NHS arrangements and to ensure the proper management and administration of the NHS.

Who it may be disclosed to

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

your general medical practitioner
the hospital or community dental services
other health professionals caring for you
NHS payment authorities
the Inland Revenue
private dental schemes of which you are a member.
Yourselves – telephone (voicemail, answer-machine message), e-mail or text message

PLEASE NOTE: appointment reminder messages may be left with a house-hold family member if contacted via landline

Disclosure will take place on a ‘need-to-know’ basis, so that only those individuals/organisations who need to know in order to provide care to you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information. Only that information that the recipient needs to know will be disclosed.

In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent.

Where possible you will be informed of these requests for disclosure.

Information disclosed to us will not be transferred outside of the EU

Our legal basis for possessing your information

Retention periods:

We will retain your dental records while you are a practice patient and after you cease to be a patient, for at least eleven years or for children until age 25, whichever is the longer.

Your right to complain

-Your data will not be subject to automated decision making

Your rights under GDPR